One thing that I really like and highly respect is when the big players in a business look and take care of the smaller people. And that’s the recognition DNUnderground got from the CEO/Founder of Moniker when we posted an article on DNUnderground a couple of days ago about our disappointment about not getting a response from Moniker about our domains we submitted for the Moniker/DOMAINfest live auction.

To be honest, this response alone made me forget all of my disappointment, and think higher of Moniker then I ever have before. In fact, an hour after the CEO and I exchanged an email, I decided to register a domain with Moniker (even though it costs a little more than I normally pay when I register my domains at GoDaddy).

Moniker’s attention to our article and our issue we discussed in our article teaches a great lesson to all domainers, and internet businessmen. The lesson is to care about all your customer’s. Lets say you have 2 clients. One who buys about 100 domains a month from you, and one who buys about 25 a month from you. You should be devoting just as much attention to the buyer buying 25 domains a month from you as the buyer buying 100 domains a month from you.

Basically, this makes the customer or consumer feel important. Everybody likes feeling important. And Moniker sure has gotten my business back from this one simple comment, and email exchange. I would love to hear your views. And if you want to, feel free to check out the article where the Moniker CEO made his comment by Clicking Here. The comment is the 7th down from Monte, who is the CEO/Founder of Moniker.

We would also love to hear viewers comments on not only this strategy, but Moniker recognizing DNUnderground and our issue we and others were experiencing with them.