Many people hate being critiqued  on their services, websites, content, or other business related aspects. But what you always must keep in mind is that complainers are the most important people to listen to. The people who complain about different aspects of your business will teach you the most. Bob Parson’s said it in his last video blog and I couldn’t agree with him more.

The people who are telling you “Good Job!” or “I LOVE IT” aren’t doing much for you other then reassuring you. Now don’t get me wrong, reassurance is always comforting and good to have. But if you truly are looking for the maximum improvement of whatever you are providing, you need to look for critiques first, then reassurance after.

I know this was a pretty short article, but I felt it was an important note to get across. Earlier this week, I was chatting with a few domainers and two of them were taking offense to each others critiques. And so I thought an important lesson I had to not only teach them but make sure my viewers understand as well is the fact that constructive critisism is important, and shouldn’t be taken in the wrong way.